FAQ

How do I access WDVCAS?

Please call us on 1800 246 642 or complete our online enquiry form to see if you can receive assistance from WDVCAS.

Do I have to pay for WDVCAS services?

No. WDVCAS services are free.

Are there any costs involved in making an intervention order application?

No. Applications for an Intervention Order due to domestic or family violence are free.

I live in a remote or regional area of South Australia. Can I still access WDVCAS services?

Yes. WDVCAS assists women across all of South Australia. Please contact us and we will determine the best way to be able to assist you.

I have a disability and may require tailored assistance. Can WDVCAS help me?

Yes. WDVCAS are able to tailor its service to suit the needs of our clients. Please contact us and we will determine the best way to assist you taking into consideration any additional needs you may have.

I require an interpreter. Can WDVCAS assist me?

Yes. WDVCAS can offer an interpreter during appointments. There is no charge for the interpreting services provided. Please contact us for more information.

NEED AN INTERPRETER TO MAKE CONTACT WITH US?
If you need an interpreter, please call Translating and Interpreting Service on 131 450.
TIS will call WDVCAS and will be able to translate for you on the phone.

I am a transgender woman. Can WDVCAS help me?

Yes. WDVCAS provides assistance to women from a wide range of diverse backgrounds.

I am a woman in a same sex relationship. Can WDVCAS help me?

Yes. WDVCAS can help women who are experiencing any form of domestic or family violence.

If I have to go to court will a WDVCAS lawyer come with me?

Yes. WDVCAS can provide legal representation for intervention order matters and related tenancy matters. Please contact us to see if you are eligible for legal representation.

If I apply for an intervention order will the defendant get my contact information including where I am living?

No. When you apply for an intervention order the defendant will get a copy of your application and affidavit. However, your contact details will be kept confidential.

Can WDVCAS help me with my family law matter?

No. WDVCAS can only assist with intervention orders and related tenancy orders. However, we may be able to refer you to a service that can help. Please Contact Us or call the Legal Helpline on 1300 366 424 for more information on your options.

I am a victim of domestic violence but I have been charged with criminal offences. Can WDVCAS represent me?

No. WDVCAS can only assist with intervention orders and related tenancy orders. However, we may be able to refer you to a service that can help. Please Contact Us or call the Legal Helpline on 1300 366 424 for more information on your options.

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